For businesses without an IT department

Your business technology, taken care of.

Website, email, Microsoft 365, security, automation and technical support – managed by one experienced technology partner.

  • No IT department to hire.
  • No juggling different suppliers.
  • No wondering who to call when something goes wrong.

No obligation. No hard sell.

Sound familiar?

You shouldn't have to be your company's IT department.

As your business grows, so does the technology behind it.

New employees need accounts. Your website needs updating. Email stops working. Someone needs to manage your domains. Security needs attention. And suddenly, you're spending your time figuring out technology instead of running your business.

  • Nobody officially looks after your IT.
  • Your website is managed by one supplier and your email by another.
  • Nobody is quite sure who controls your domains and DNS.
  • New starters and leavers are a hassle.
  • When something breaks, you're not sure who to call.
  • You're paying for technology you don't fully understand or use.

That's where PNK Digital comes in.

We become the person you can call when you need your business technology sorted.

What we look after

One partner for your business technology.

Instead of managing a collection of suppliers, accounts and technical problems, you get one experienced partner who understands how everything fits together.

  • Website

    Keep your website secure, up to date and working properly.

  • Email & Microsoft 365

    Manage users, mailboxes, security, permissions and everyday problems.

  • Domains & DNS

    We'll manage the technical foundations behind your website and email.

  • Security

    Protect your business with sensible security measures, monitoring and best-practice configuration.

  • Technical support

    When something isn't working, you have someone who can investigate it and get it sorted.

  • Automation & AI

    We'll identify repetitive work and look for practical ways to automate it and save your team time.

One person. One point of contact. One place to go when technology gets in the way.

Book a free 30-minute technology review
Why PNK Digital

More than IT support.

PNK Digital isn't a traditional IT helpdesk.

We're software engineers and technology specialists who understand both how businesses use technology and how to build it. That means we're not limited to fixing what's broken.

  • IT support
  • Software engineering
  • Web development
  • Automation
  • AI
  • Cloud infrastructure
  • Custom software
  • If something can be fixed, we'll fix it.
  • If something can be simplified, we'll simplify it.
  • If something can be automated, we'll automate it.

And if your business needs something that doesn't exist yet, we can build it.

From a website problem to a custom business application, you have one technical partner who can help you find the right solution.

Who we help

Built for businesses that have outgrown doing it themselves.

PNK Digital is designed for small and growing businesses that need reliable technology support but aren't ready – or don't want – to employ a full-time IT team.

Typically, that's a business with around 5–50 people that has reached the point where technology is too important to leave to chance, but doesn't need a full internal IT department.

If you're currently relying on:

  • I'll sort it out.
  • I think our web developer looks after that.
  • I'll have to ask someone.
  • Who actually has the password for that?

…it might be time to have someone properly looking after it.

Client stories

Businesses that stopped worrying about their technology.

A few words from businesses PNK Digital looks after today.

  • “PNK Digital built our website and has looked after it, our domain and our email ever since. When something needs changing or isn't working, I send one message and it gets sorted. We don't have anyone technical in the business, so having one person who understands all of it and takes responsibility has made a real difference.”

    Richard MogerOwner, Top GardenersWebsite, domain and email
  • “PNK Digital manages our domain and email. Before, we weren't sure who was responsible for what, and small issues took far too long to resolve. Now everything just works, and if we need anything, they deal with it quickly and explain it in plain English.”

    David BakerDirector, Baik ConsultingDomain and email

Want to hear more? Ask us about current clients on your free technology review.

Pricing

Simple monthly support. No surprise bills.

Choose the level of support that's right for your business. If you're not sure, we'll help you work it out.

Website Care

For businesses that want their website properly looked after.

£125/month

  • Website hosting, updates and maintenance
  • Domain, DNS and SSL management
  • Daily backups
  • 24/7 uptime monitoring
  • Monthly website health report
  • Small content changes each month

Website only. For email, Microsoft 365 and wider support, see Business.

Partner

A hands-on technology partner for businesses that need things built, not just supported.

from£950/month

Everything in Business, plus:

  • Around 10 hours of hands-on work each month, with priority response
  • Ongoing development and custom software
  • Business process automation and practical AI
  • Cloud infrastructure management
  • A 12-month technology roadmap, reviewed quarterly
  • Supplier and software management

£950 is the starting point. We'll scale the package around the work your business needs.

What happens if you need more?

Each plan includes an agreed amount of hands-on work. If something needs more than that, a larger project or work outside your plan, we'll tell you before we do it and quote it as a fixed price. Plan clients get 10% off project work.

No unexpected invoices.

Book a free 30-minute technology review
How it works

Getting started is simple.

  1. Free, 30 minutes

    Step 1: Let's talk

    Book a free 30-minute technology review. We'll talk about your business, what's currently working and what's causing problems.

  2. Step 2: We take over

    We'll identify what needs attention and, if you decide to work with us, help bring your website, email, domains and other technology under control.

  3. Step 3: We look after it

    From then on, you've got someone you can call when something goes wrong – and someone looking for ways to make your technology work better.

You get on with running the business. We'll look after the technology.

Not sure what you actually need? Let's take a look.

Book a free 30-minute technology review and we'll talk through the technology your business relies on.

We'll look at things like:

  • Your website
  • Business email
  • Microsoft 365 or Google Workspace
  • Domains and DNS
  • Security
  • Backups
  • User access
  • Areas where technology could save your team time

“I send one message and it gets sorted.”

Richard Moger, Top Gardeners

You'll leave with a clearer picture of what's working, what needs attention and where you could improve.

No obligation. No hard sell. Just straightforward advice.

Prefer to talk? Call PNK Digital on 01252 279059

No obligation. No hard sell. We'll reply within one business day.

How we use your details: privacy policy.

Experience

Technology expertise you can rely on.

PNK Digital is built on years of experience designing and developing software and technology for businesses. Our experience spans:

  • Cloud infrastructure

    AWS and modern cloud architectures.

  • Web development

    React, Node.js and modern web applications.

  • Business systems

    Building software that supports real-world business processes.

  • Automation & AI

    Finding practical ways to reduce repetitive work.

  • Websites & email

    Domains, hosting, websites and business email.

So when you contact PNK Digital, you're not simply getting someone who can reset a password.

You're getting access to someone who understands the technology underneath your business – and knows how to build with it.

Security

Technology should make your business safer – not create another risk.

Your business relies on email, cloud applications, websites and online accounts every day. We'll help make sure the basics are properly looked after.

We don't believe in selling unnecessary technology.

We'll focus on the things that genuinely reduce risk for your business.

That can include:

  • Multi-factor authentication
  • Email security
  • User access and permissions
  • Domain and DNS security
  • Software and website updates
  • Backup considerations
  • Security best-practice reviews
Automation & AI

Spend less time doing work a computer could do for you.

Not every business needs an AI chatbot. But almost every business has repetitive tasks that could be made simpler.

The goal isn't to add more technology.

It's to give your team more time to do the work that actually matters.

Want AI built into a process, not just talked about? See AI consulting →

We'll look at how your team works and find ways to:

  • Automate repetitive administration
  • Connect the software you already use
  • Reduce manual data entry
  • Generate documents and reports automatically
  • Extract information from emails and PDFs
  • Use AI where it genuinely saves time
FAQ

Frequently asked questions

Anything else? Ask us on your free technology review.

Do I need to have Microsoft 365?
No. We can work with Microsoft 365, Google Workspace and other business systems. We'll help you make the most of what you're already using.
Do you provide support remotely?
Yes. Most technical issues can be investigated and resolved remotely, which means you don't have to wait for someone to visit your office.
Do you replace our existing IT company?
Possibly – but not necessarily. We can work alongside an existing IT provider, website developer or other supplier. Our role is to give you a single technical point of contact and help make sure everything works together.
What size businesses do you work with?
PNK Digital is primarily aimed at small and growing businesses that don't have their own dedicated IT department. Typically, that's businesses with around 5–50 employees.
Can you build things as well as support them?
Yes. That's one of the things that makes PNK Digital different. If your business needs a website, integration, automation, AI solution or custom application, we can build it rather than simply recommending another supplier.
Is there a long-term contract?
No. Plans are billed monthly in advance with a three-month minimum, then 30 days' notice to cancel. You can move between plans from your next billing date.
What if we use more than our included hours?
We'll let you know as you get close to your allowance. Anything beyond it is either held until next month, charged at £80 an hour, or quoted as a fixed-price project. You decide, and nothing is billed without your agreement.
Do unused hours roll over?
No. The allowance is there to cover the ongoing work of looking after your technology, so it resets each month. If you regularly need more, we'll suggest moving up a plan.
What happens if you can't fix something?
We'll investigate the problem, explain what we've found and agree the next step with you. If another specialist is needed, we'll help coordinate that rather than leaving you to figure it out yourself.
How do I get started?
Book a free 30-minute technology review. We'll have a conversation about your business and work out whether PNK Digital is a good fit.

Stop worrying about your technology.

Your business is too important to leave your technology to whoever happens to have the password.

Get one experienced technology partner who can support it, secure it, improve it and build it.

No obligation. No hard sell.